CARL VALENTE

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Managing Director

 

 

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CARL VALENTE - Managing Director

 

Experience:

Co founder member of AH Support Services Limited, who has 30 years experience in the support services industry with extensive knowledge in this field. Within this time Carl has achieved several successful mobilisation of full FM national key clients, achieved BTEC National Level 4, Facilities Environment Certification and BICS Auditor.

 

Roles & Responsibilities for AHSS:

Main area of responibilities is the general overseeing of the companies day to day running of the company. Development of all staff, customer focus, continual growth, strategic planning and health & safety.

E: Enquiries@ahs.fm

 

T: 01438 814664

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VERONICA VALENTE - Director

 

Experience:

Co founder member of AH Support Services Limited, who has 20 years experience in the Facilities Support Areas and a major key decision maker within the company.

 

Roles & Responsibilities for AHSS:

Main area of responibilities are Human Resources, Accounts, Helpdesk, Quality Management Systems and also achieving our accreditation in obtaining ISO9001 and 14001. Looking at achieving best practices and investigating areas where we can be more GREEN coupled with innovations with respect to cost and operations.

E: Helpdesk@ahs.fm

 

T: 01438 814664

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DAN BATSON - Operations Director

 

Experience:

Co founder member of AH Support Services Limited, who has 20 years experience in the Facilities Support Areas and a major key decision maker within the company.

 

Roles & Responsibilities for AHSS:

Main area of responibilities are Human Resources, Accounts, Helpdesk, Quality Management Systems and also achieving our accreditation in obtaining ISO9001 and 14001. Looking at achieving best practices and investigating areas where we can be more GREEN coupled with innovations with respect to cost and operations.

E: Helpdesk@ahs.fm

 

T: 01438 814664

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PABLO BONILLA - Operations Manager

 

Experience:

Joined AHSS more than 4 years ago bringing with him a wealth of experienced operational management and both national account and key account management.

 

Roles & Responsibilities for AHSS:

Pablo manages numerous disciplines within AHSS ensuring service level agreements are delivered to key clients efficiently. He consistently monitors the day to day operations of our staff and makes sure that we are performing smooth efficient services that meets the expectations and needs of our customers.

E: Helpdesk@ahs.fm

 

T: 01438 814664

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ROGERIO GRAZIANI- Operations Manager

 

Experience:

With over 10 years of experience, Rogerio joined AHSS 2 years ago bringing with him an extensive knowledge of the management of Key Accounts.

 

Roles & Responsibilities for AHSS:

Rogerio closely looks after numerous Key Accounts for AHSS providing visible and effective management of our staff and processes vital to the effective day-to-day provision of Cleaning Services to our customers.

E: Helpdesk@ahs.fm

 

T: 01438 814664

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MICHAEL MAY - Commercial Business Manager

 

Experience:

Michael has worked within the Facilities Management industry for the past 5 years working in various roles. He has worked closely with national clients from all business sectors giving him extensive knowledge in supporting business needs and the ability to identify and to fully understand specific needs.

 

Roles & Responsibilities for AHSS:

Michael's main role within AHSS is to support the strategic growth of the company through a robust working relationship with all staff and to ensure a smooth handover of new clients. To be innovative and drive forward quality standards, by proposing solutions which are sustainable and allows both AHSS and our clients to grow effective and efficiently.

E: Helpdesk@ahs.fm

 

T: 01438 814664

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Natalie McCrystal - Helpdesk Manager

 

Experience:

Natalie has been a member of the Management team for 5 years. She has wealth of experience in handling the call process. With her experience in this area, she has improved the whole Helpdesk functionality from call to completion, whilst holding client liaison during the whole process making sure that the client is kept abreast at all times.

 

Roles & Responsibilities for AHSS:

As our Helpdesk Manager, Natalie is involved in all quotes and budget preperation for the Managment teams. Natalie also co-ordinates all projects and is the backbone for our Handyman and M&E Services.

E: Helpdesk@ahs.fm

 

T: 01438 814664

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Vera Du Toit - Head of Admin Support

 

Experience:

Vera joined AHSS just over a year ago bringing with her vast experience in office administration and customer support. During this time Vera has proved herself as a valuable member of the team who values both clients and staff.

 

Roles & Responsibilities for AHSS:

To manage all administration works, facilitating account payments and invoices, manage payroll system and assisting with operations and logistics.

E: Helpdesk@ahs.fm

 

T: 01438 814664

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MO PENTLAND - Logistics Manager

 

Experience:

A dedicated and hardworking cleaning supervisor. Fabio has over 12 years experience within cleaning and maintenance in various supervision positions.

 

Roles & Responsibilities for AHSS:

Prioritising communication to improve management and leadership, Fabio is a capable decision maker, multi-tasker and has the ability to implement analysis and critical thinking to evaluate cleaning performance and predict issues before they arise. Fabio's attention to small details ensures a a consistent service delivery of the highest standard and on a daily basis is responsible for cleaning administrative tasks and security procedures.

E: Helpdesk@ahs.fm

 

T: 01438 814664

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ADRIANA MARINHO - Area Supervisor

 

Experience:

Working for AHSS for almost 5 years, Adriana was appointed Supervisor just over a year ago and has proved herself to be a vital member of the AHSS Team.

 

Roles & Responsibilities for AHSS:

Adriana's main responsibility for AHSS is the supervision of all cleaning staff and processes for our clients, focussing on performance in terms of standard levels and behaviour. Ensuring that a first class Cleaning Service is delivered to all areas.  Adriana keeps on top of consumable levels and processes orders of materials for multiple clients.

E: Helpdesk@ahs.fm

 

T: 01438 814664

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DINA CANEJO- Area Supervisor

 

Experience:

Working

 

Roles & Responsibilities for AHSS:

Simon is responsible for ensuring timely delivery of goods to predetermined customers on specific routes, reviewing orders prior to delivery, loading and unloading and providing exceptional customer service to our client base,

E: Helpdesk@ahs.fm

 

T: 01438 814664

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